Return of the goods

• DO NOT write on the packaging
• ONLY use clear tape on the packaging
• The sales packaging must be wrapped before you send the item(s)
• The item(s) must be received by us so that it can be sold again as a new item(s)
• When you return to us, it is important that the original packaging is intact
• Remember to enclose the return slip or a copy of the order confirmation

Practices

• Not 100% satisfied with your recent purchase? We are happy to accept returns and refunds on items that are in original condition, within 14 days of receiving your order.
• If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
• Any product you return must be in the same condition you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Products that show signs of excessive age, abuse, or improper handling may be rejected.
• To complete your return, we require a receipt or proof of purchase.
• Please do not send your purchase back to the manufacturer.
• If the goods are damaged when delivered you can send them back to us and get a full refund or the same product.
• If you would like to change your item for a different color or size, please return your unwanted item and place a new order.
• If your refund is accepted, we will refund the price you paid for your product back to your original payment method.
• We are not responsible for any items that are returned to us by mistake.
• Returns usually take 14 days to be received and processed. When your return has been processed, a refund will be issued to your original payment method, this could take up to 5 work days.  We will keep in touch with you along the way and send you an email once it is all done.