privacy Policy

Please read these Terms carfully.  By using ESR or signing up for an account, you are agreeing to these Terms, which will result in a legal agreement between you and ESR (´´Agreement´´).

We will start with the basics, including a few definitions that should help you understand these Terms. ESR (´´ESR´´, ´´we´´, ´´us´´) is an online store and organization for Digital Motorsport, that allows you to order sim racing products and sign up for online activities. 

ESR is a Danish limited liabillity company whose legal name is Esport Racing ApS. ESR has employees, investors, and representatives (´´our Team´´). As a custumer of the online store or services, you are a ´´Costumer´´ according to this Agreement (or ´´you´´). 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our online store. 

What personal data we collect and why we collect it

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Order Information, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, etc.).

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you.

Screen our orders for potential risk or fraud.

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Sharing your personal information 

We do not share your Personal Information with third parties, as described above.

We also use Google Analytics to help us understand how our customers use ESR. 

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Credit or Debit card information

ESR does not have accsess and does not store your credit or debit card information. ESR does not have access and does not receive any king of information related to your credit or debit card or any kind of financial information. The payments and the money transactions are handled on our behalf by Stripe, MobilePay and Klarna.

To read more about the Payment Method please visit our dedicated section: ESR – Payment Method

Shipments 

We use the information you have provided when placing a purchase in order to complete the operation and send the goods you buy to the right address and to the right person. We do not share the information eternal partners exept for the ones in charge of the shipment and delivery of the goods. The exchange of information is temporary and related to the order in process.

Payments 

We use the information you have provided when placing the order to receive the payment from the right person and the right account. We do not share the information with extrenal partners except for the ones in charge of the money transaction. The exchange of information is temporary and related to the order in progress. 

Newsletter 

We use the information you have provided when you fill the forms to receive our newsletter on ESR webshop. We do not share this information with external partners exept for the ones in charge of forwarding the newsletter. The exchange of information is temporary and related to the order in process.

Once you have subscribe to our newsletter, you accept our terms and conditions about it and you allow ESR to send you email to inform you about news and features. You may receive:

Updates about ESR.

Updated about ESR webshop.

Updates or changes related to ESR policy .

Updates or changes related to ESR partners.

Updates about site features.

News.

Special offers and on sale products .

Contest and Events .

New arrivals or best sellers products.

Behavioural advertising 

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

Third parties 

We use your personal information for commercial purposes. Your personal information has not been provided by or disclosed to third parties. It has been provided by you while filling one of the forms on ESR webshop site: 

The information that you have provided by filling the forms for opening an account  on ESR website

The information that you have provided by filling the forms for receiving our newsletter on ESR website 

The information that you have provided by filling the forms to follow our blog.

Link to other websites 

ESR webshop may contain links to other websites that are not owned or controlled by ESR. The provision of such links is for your convenience and does not signify ESR  endorsement of such website or location or their content displayed on such other websites. Please be aware that the terms of Privacy Policy do not apply to any external web sites.

Your rights 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors 

We do not intentionally collect or maintain information of person under the age of 18. We use your personal information for commercial purpose both for adults and for minors. Your personal information has been provided by or disclose to third parties but provided by while you filling one of our forms:

The information you have provided by filling the forms for opening an account on ESR webshop site.

The information you have provided by filling the forms for receiving our newsletter on ESR webshop site. 

The information that you have provided by filling forms to follow our blog.

The Site is not intended for individuals under the age of 18.

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Safe and confidential 

ESR has put in place commercially reasonable and appropriate physical, electronical and managerial procedures to safeguard and secure the information we collect online. However, no company, including ESR or one of its partners, can fully eliminate security risks associated with personal information. 

Lost password

If you have lost your password, please visit our password recovery page and fill in the form providing us with your email address and ESR will send you the information regarding personal account.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website, but can not use as their own. Visitors who want to use ESR media the must get permission by contacting us or tagging on social platforms. 

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Change or review of privacy policy 

ESR reserves the right to modify this privacy policy at any time, so please review it frequently. If ESR makes changes to this policy, we will post the revised privacy here. If you want to be sure to stay updated with our privacy policy changes or review, please sign up for receiving the newsletter and you will receive a message to notify that something in ESR Privacy Policy has been changed. 

Customer service policy 

ESR Privacy Policy is affected by the ESR Customer Service Policy. Please visit the dedicated section: ESR Customer Policy.

Payment policy 

ESR Privacy Policy is affected by the ESR Payment Policy. Please visit the dedicated section: ESR Payment Policy.

Return 

ESR Privacy Policy is affected by the ESR Return Policy. Please visit the dedicated section: ESR Return Policy.

Shipping policy 

ESR Privacy policy is affected by the ESR Shipping Policy. Please visit the dedicated section: ESR Shipping Policy. 

FAQ

If you want to read the frequently asked questions related to the ESR webshop, please visit dedicated section ESR FAQ.

By visiting ESR webshop at https://www.esr-shop.com/ you acknowledge and agree that you accept the practices and policies outlined in privacy policy. 

If you have questions and/or require more information, do not hesitate to contact us at info@esr-shop.com.

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