Payment Services Policy

ESR takes payments and the treatment of personal information very seriously, with the aim of ensuring you that your financial information will not be used, sent or sold to third parties for any kind of purpose not related to ESR and its own business area and interest. To protect your privacy in the best possible way ESR provides this notice in order to explain to all our customers and subscribers. Read the document in all its sections in order to understand our online information practices, how we manage your payment information. The information written in this page are related to the ESR payment methods and they are used just from ESR and are valid just for ESR official webshop site https://www.esr-shop.com/.

By buying one of our products or more on ESR webshop site https://www.esr-shop.com/ you acknowledge and that you agree that you accept the practices and policies in this policy.

If you cannot find what you are looking for, please do not hesitate to contact us via mail, and we will get back to you soon as possible.

Money transaction
ESR does not take care personally of the money transaction. ESR has entrusted the service related to the payment to a third pard. This is done to offer a better service, with of all the features that this dedicated operation requires. It has been done to guarantee a safe and professional service in the respect of all the quality standards that the market request.

Payment
You have to pay just when you complete the check-out procedure. Once you are sure that you want to order one or more of our products, and you have added it/them to your shopping card. After that access to the shopping cart and click on the check-out button. You must fill the module with your personal information, which kind of payment method you want to use and details of your credit card. The process could takes few seconds so during the operation do not close or refresh your browser to avoid to invalidate the process.

PensoPay
PensoPay is  a PCI Service Provider Level 1 which is the highest grade of payment processing security and allows ecommerce businesses to accept payments from credit and debit cards and process those payments.

To read more about PensoPay security please visit their dedicated section: https://pensopay.com/handelsbetingelser/?gclid=CjwKCAiA9tyQBhAIEiwA6tdCrFcMV8YUP1CNyNBPiRd1XmWMxZWENWDMvDla64QNL1P9n2zlPO8sWhoC2GgQAvD_BwE

Your information after the payment
The payment information of your credit/debit card is necessary just for the money transaction during the payment procedure. It takes place through a secured server and no one will ever access your credit card. The service in question is managed by PensoPay, to ensure security and safety of both you and ESR.

Safety
PensoPay is certified according to the latest version of the PCI DSS Level 1. It is a comprehensive process which, among other things, involves:

  • An Annual Report on Compliance (ROC) performed by Qualified Security Assessor (QSA)
  • Quarterly scans of the network, performed by an Approved Scan Vendor (ASV)
  • A large number of rules and guidelines for workflow, and the processing and storage of data

Payments via mobile – MobilePay
MobilePay payment is a mobile payment application developed by Danske Bank. The service allows payments by means of a smartphone application and can be used for customers from  Denmark and Finland.

To read more about MobilePay security please visit their dedicated section: https://www.mobilepay.dk/hjaelp/mobilepay-til-private

Buy now, pay later – Klarna
Klarna payment provides online financial services such as payment for online storefronts and direct payments along with post-purchase payments. The entry of your online bank details occurs entirely in the secure Klarna payment form, where we have no access. There is no need for Klarna to store these details and they are never visible to us or other third parties.

To read more about Klarna please visit their dedicated section: https://www.klarna.com/pay-now/security/

Payment method accepted
The most popular and professional method are accepted both credit or debit card. Check in the following list which kind of payment method you can choose during the payment process. ESR is quite sure that your needs will be satisfied.

Change or review of payment policy
ESR reserves the right to modify this payment policy at any time, so please review it frequently. If ESR makes changes to this payment policy, we will post the revised payment policy here. If you want to stay updated with payment policy changes or review, please sign up for receiving the newsletter and you will receive a message to notice that something in ESR payment policy has been changed.

Customer service policy
ESR Payment Policy is affected by the ESR Privacy Policy. Please visit the dedicated section: ESR – Customer Service Policy.

Privacy Policy
ESR Payment Policy is affected by the ESR Privacy Policy. Please visit the dedicated section ESR – Privacy Policy.

Return
ESR Payment Policy is affected by the ESR Return Policy. Please visit the dedicated section: ESR – Return Policy.

Shipping Policy
ESR Payment Policy is affected by the ESR Shipping Policy. Please visit the dedicated section ESR – Shipping Policy.

FAQ
If you want to read the most frequent answer and question related to the ESR webshop please visit the dedicated section: ESR – FAQ.

By visiting ESR webshop at https://www.esr-shop.com/ you acknowledge and agree that you accept the practices and policies outlined in this payment method description.

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