Customer Service Policy

ESR take customer service very seriously with the purpose of ensuring that our service and features are thrusworthy and profesional both for our and for customers interest. ESR customer service policy is related to the services offered on the ESR webshop site https://www.esr-shop.com/. 

In case you need any assistance during the purchasing process, ESR customer service can suggest and support you during the operation: 

You can contact us by sending an email to support@esr-shop.com.

You can contact us by typing a message in the contact form and we will get back to you soon as possible.

You can contact us by calling on our phone number +45 60905007.

By visiting ESR webshop site at https://www.esr-shop.com/  you acknowledge and agree that you acept the practices and policies outlined in this customer service policy.

Refund 

To learn more about ESR Return policy please visit the dedicated section: ESR Return policy.

Change or review of the Customer service policy

ESR reserve the right to modify this customer service policy at any time, so please review it frequently. If ESR makes changes to this customer service policy, we will post the revised customer service policy here. If you want to be sure to remain updated with customer service policy changes or review, please sign up to receive the newsletter and you will receive a message to notify that something in ESR customer service policy has been changed.

Payment policy 

To learn more about ESR Payment policy please visit the dedicated section: ESR Payment policy.

Privacy policy 

To learn more about ESR Privacy policy please visit the dedicated section: ESR Privacy policy.

Return policy 

To learn more about ESR return policy please visit the dedicated section: ESR Return policy.

Shipping policy 

To learn more about ESR Shipping policy please visit the dedicated section: ESR Shipping policy.

FAQ 

If you want to read the most frequent answer and question related to the ESR webshop please visit the dedicated section: ESR – FAQ.

By visiting ESR webshop site at https://www.esr-shop.com/ you acknowledge and agree that you accept the practices and policies outlined in this customer service policy.